Before you can even think about marketing and websites you need to make sure your team is bought in to your vision, understands what you want to achieve and are focussed on working with you and MPOD to make your dreams come true. But its never that easy, which is why we offer practice visits to help to bring your team on board fast to get results faster. Without a bought in team you will struggle to achieve your vision.
What is a Team Development Practice Visit? First, we observe your practice and clinicians for half a day providing detailed recommendations to improve the patient experience, face to face patient communication, and other aspects you may not be aware of to grow your people and your patient base. That evening you will meet up for a meal where we will discuss our findings and discover more about the direction you want to take your practice.
Then the following day we will show case studies of what is working to you and your team about:
- Creating A High Trust, Low Fear Environment To Increase Patient Referrals, Conversion And Loyalty
- Crafting 3 Practice Promises To Differentiate And Market In Your Local Community
- Establishing Your Core Values & Service Standards
- Developing Your Big Overarching Promise To Chose You Over Your Direct And Indirect Competitors
- Measure And Increase Customer Service For Better Conversion, Referrals And Marketing
- Emotional Marketing: Understanding Your Core Buyer’s Fears, Frustrations And Desires
Plus 23 other foundational aspects to ready you and your team for successful entry into high profit lead generation and conversion. The end result is a unified team working toward a strategic plan. When your team is ready and motivated to grow and get better, we can then look towards creating a new website marketing system that contains purpose and personality.
“one of the best days we have ever had”
“We have just finished our Rise Up Practice Visit with MPOD. And I have to say that having known them for 8 years… it’s probably one of the best days we have ever had with them.
My whole team has been on it today and we have had a fantastic time. In addition everybody has learnt something and more importantly we have all been able to take something away to apply straight into the practice now.”
From Jon Swarbrigg, Farsley Dental Practice
“We feel that we are going to get loads of support from the MPOD”
So today after doing the practice visit from MPOD, we’ve really had a fantastic day, the team are really energised at the end of the day and we’ve got loads of action plans, loads of things that we really think are going to be positive for the practice to implement. We’ve got a plan to do it, we’ve got time scales to do it in. We feel that we are going to get loads of support from the MPOD team and we can’t wait to get cracking really.
The main thing we took away from today, there were so many really, but the main thing is getting our customer service feedback, implementation going and I think that will really help us to measure how we’re doing to improve things and to then get the word out how well we’re doing and let our patients know.
Epsom Dental Centre
Matt Says “The Team Has Been Really Motivated”
Hi there I’m Matt Lamb from Glendair Dental Practice we have just finished our practice visit with MPOD. The Team’s been really motivated today we have learnt a huge amount today.
As a principle here, often it is difficult to carry on and keep moving and what I am going to take away from today is the consistent persistent.
Glendair Dental, Alfreton
Bev Says “The Next 90 Days Are Totally Focussed”
Hello I’m Bev Harston and I’ve been on MPOD’s Practice Team Day at Glendair Dental Practice.
The best thing I have got out of today is that the next 90 days and the next year are totally focused.
We have got lots to do with deadlines, shapes the future of Glendair, we know where we are going and the overriding message from today is to make Glendair’s future bigger than it’s past!
Glendair Dental, Alfreton
“MPOD has instilled belief and enthusiasm in my team”
Hi my name is Kenny, I’m Principle of Cavendish Dental Practice and I’ve just had a practice visit with MPOD coming to the practice.
The one thing I’ve seen is the amount of belief and enthusiasm that MPOD has instilled into my dental team more than what I could instil myself.
It’s not me who can change the dental practice, I can only do one bit of it. It’s the rest of the team that can change the dental practice, bring it up to the next level and improve the customer service. MPOD has shown us what we need to be as a customer service business that does dentistry and looking at it from that point of view.
Cavendish Dental Practice